Refund Policy
Pro Travels Refund Policy
At Pro Travels, we strive to provide a hassle-free car rental experience. However, we understand that plans may change, and we offer a flexible refund policy based on booking type and cancellation timelines.
1. Cancellation & Refund Eligibility
- Full Refund: Cancellations made at least 48 hours before the scheduled rental period will be eligible for a full refund.
- Partial Refund: Cancellations made within 24–48 hours of the rental period may be subject to a cancellation fee.
- No Refund: Cancellations made within 24 hours or no-shows will not be eligible for a refund.
2. Early Returns & Unused Rental Days
Once a rental has started, no refunds will be issued for early returns or unused rental days.
3. Refund Processing Time
Approved refunds will be processed within 7-10 business days through the original payment method.
For any concerns, please contact our support team:
Unit No. 708, 7th Floor, Unitech Arcadia, Sector-49, South City-2, Gurgaon-122002, Haryana