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At Pro Travels, we aim to provide a seamless and hassle-free car rental experience. As a service-based company, no physical shipping is involved. Instead, our process ensures that your rental vehicle is ready and waiting for you as per your booking details.

Booking Confirmation & Vehicle Delivery

• Once your reservation is confirmed, you will receive a detailed confirmation email/SMS with booking details, including the vehicle type, pick-up/drop-off location, and rental terms.
• Vehicles are available for pick-up at designated locations or can be delivered to a preferred location, subject to availability and additional charges.

Modifications & Cancellations

• Any changes to your booking, including pick-up time, location, or vehicle preference, should be communicated in advance.
• Cancellation policies vary based on the booking type and duration. Please refer to our cancellation terms for details.

Delivery & Return Policies

• If a vehicle is delivered to your location, the delivery charge (if applicable) will be mentioned during booking.
• The vehicle must be returned in the agreed-upon condition and location. Late returns may be subject to additional charges.