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1. Introduction

Pro Travels is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our car rental services.

2. Information We Collect

We may collect the following types of personal information:

• Name, contact details (phone number, email, address)
• Driver’s license details
• Payment information (credit/debit card details)
• Travel details (pickup and drop-off locations, rental duration)
• Usage data (preferences, feedback, interactions with our services)

3. How We Use Your Information

We use your information for the following purposes:

• To process and manage car rental bookings
• To verify identity and driving eligibility
• To process payments securely
• To communicate booking updates and promotional offers
• To improve our services and customer experience
• To comply with legal and regulatory requirements

4. Data Sharing and Security

We do not sell or rent your personal data to third parties.

Your information may be shared with payment processors, insurance providers, or legal authorities if required.

We implement security measures to protect your data from unauthorized access or disclosure.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request data portability where applicable

7. Cookies and Tracking Technologies

We may use cookies to enhance your experience and analyze website traffic. You can manage cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated through our website or other appropriate channels.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Head Office : Unit No. 708, 7th Floor, Unitech Arcadia, Sector-49, South City-2, Gurgaon-122002, Haryana

For general enquiries : +91 0124 4810 977 | 99992 43877 | 99992 43807

For business enquiries : +91 9811997785

Email id : reservations@protravels.co.in